Customer Help Portal

We currently send all orders via a tracked service with either Royal Mail, APC Overnight or DPD. A link to track your order will be provided on your des...

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which...

If you would like to amend any delivery details or contact information on your order, please let us know as soon as possible, as once your order has been di...

Unfortunately once an order is placed, additionally items can not be added.    Please place a new order for these items.

If you find your order is missing an item, or there are any other delivery errors (including incorrect items or damaged stock) please contact us on onlin...

Please do accept our apologies for cancelling your order. We try and fulfill all the orders that are placed with us at Jarrold. However, on the occasion tha...

Once your order has been placed with Jarrold you will receive an email which will include all the relevant information including your order number. This is ...

It is best to check your delivery information on their website: www.parcelforce.com Enter your tracking information for further information. You ca...