Once your order has been placed with Jarrolds you will receive an email which will include all the relevant information including your order number. This is your order confirmation.
Please keep hold of the email with your order number as you may need this information throughout your order processes. Jarrolds will email you at every step of the order process including an email when the order has been dispatched.
If you have not received your order confirmation email:
Please check your spam/junk mail folder. Depending on your anti-spam settings, your mailbox may be identifying your confirmation emails as spam.
If you have not received this information within 24 hours of placing the order, please email online@jarrolds.co.uk and confirm your surname and email address the order was placed with, and we will look into this for you.