If you find your order is missing an item, or there are any other delivery errors (including incorrect items or damaged stock) please contact us on online@jarrolds.co.uk within 7 days of receiving your order, so that we can attempt to rectify the issue immediately.
In the event of receiving an incorrect or faulty item please email us attaching clear images of the goods and packaging to online@jarrolds.co.uk
*None of the above conditions affect your statutory rights when goods are faulty, or not as described.