Customer Help Portal

The Pantry - Floor 3

*Subject to change

• The Pantry is a walk-in, self-service restaurant, offering good value for money, home-cooked food

• Breakfast served until 11am (excluding Sundays) - Full English, bacon rolls, toast, tea/coffee 

• Lunch served 11.30am - 2.30pm;

  • Carvery

  • Fish & chips

  • Hot dishes

  • Baked potatoes

  • Salads

  • Sandwiches

  • The legendary Jarrolds scone

Click here for more information.

The Coffee Bar -  Lower Ground

*Subject to change

• The place to get barista- style coffee or specialty tea, with a range of cakes and treats

Click here for more information.

The Bay - Floor 2

*Subject to change

• Main menu served Monday - Saturday until 2.00pm
• Seafood platters, poke bowls, fish pie or dish of the day alongside selected wines
• Cocktail Club features delicious mixes and live music.  To see The Cocktail Club menu, please click here
• Mainly seafood but there are vegetarian options available.  For a sample menu, please click here
• Bookable online or by phone

Click here for more information.

The Exchange - Lower Ground Floor

*Subject to change

• Main menu served Monday - Friday 11.30am until 2.00pm, Saturday from 12.00pm.
• Breakfast served on Saturday only 9.30am - 11.15am.
• Main menu includes woodfired pizza, fresh pasta dishes, sandwiches and salads. To see the main menu, please click here
• Breakfast includes bacon baguettes, scrambled eggs, avocado on toast and cakes. To see the breakfast menu, please click here 
• To see the children's menu, please click here
• Bookable online or by phone 

Click here for more information.

Benjis - First Floor

*Subject to change

• Breakfast menu served Monday - Saturday 10.00am until11.30am.
• Breakfast includes bacon or sausage baguettes, salmon, eggs benedict and granola bowls. To see the breakfast menu, please click here 
• Lunch menu served Monday - Saturday 12.00pm until 4.00pm. 
• Lunch includes pastries, scones, sandwiches, soups and cream teas. To see the lunch menu, please click here
• Afternoon tea can be booked here or by phone. To see the afternoon tea menu, please click here

Click here for more information.

The Food Hall Wine Bars - Lower Ground Floor

*Subject to change

• A wide selection of the finest Norfolk cheeses and local charcutier available at our Cheese & Charcuterie Bar served from 11.00am until an hour before the store closes (drinks available until half an hour before closing). To see the Cheese & Charcuterie menu, please click here
• Deli favourites, bar snacks, beautifully presented fresh platters and light lunches are available at our Patisserie Bar, served from 11.00am until an hour before the store closes (drinks available until half an hour before closing). To see the Patisserie Bar menu, please click here
• To see our drinks menu for the Patisserie Bar, please click here
• No need to book in advance, but please call on 01603 660661 with any queries.

Click here for more information.