Delivery Information
Online & Instore Orders


The most up to date delivery information can be viewed here: 

https://www.jarrold.co.uk/about-jarrold/terms-and-conditions/delivery-details


Updated 14th February 2023

 
Our Delivery Charges

Scottish Highlands


All orders

£5.00

Usually within 3-5 days

Nominated day or Saturday delivery

N/AUnavailable to these postcodes
FurnitureN/AUnavailable to these postcodes


Includes Postcodes: AB31-38, AB40-56, FK, G83,  HS, IM, IV1-28, IV30-32, IV36-49, IV51-56, IV63,  KA27, KA28, KW, PA20-38, PA41-49, PA60-78, PH4-44, PH49-50, ZE, BFPO


Northern Ireland & Channel Islands Orders
Sorry, at present we do not deliver to Northern Ireland & the Channel Islands

Overseas Orders
Sorry, at present we do not deliver overseas


 

Delivery Charges for items sold by Jarrold Store Folk partners

Please see the information box under the product name and price for delivery prices and times.
Please note that all Store Folk items are fulfilled by a Third Part Seller on behalf of Jarrold.



Furniture Orders

Our standard furniture delivery service is FREE in our delivery area of Norfolk and North Suffolk.

Lead times on special orders will vary by manufacturer and time of year.  You will be given an estimate of the lead time when you place your order with us.  Once furniture is available for delivery it will be delivered within 7 to 10 working days.

Our delivery service operates Monday to Saturday between 8.30am and 5.00pm. We deliver to different parts of Norfolk & North Suffolk on different days of the week.  When we call you to book your delivery, we will advise you of the delivery day and a 4 hour time window to your area.

The delivery crew will call to advise you approximately 30 minutes before their arrival.

We will place your furniture in a room of your choice (subject to unrestricted access).

The delivery crew will ask you to inspect your items carefully and you will then be asked to sign for the furniture.

All packing material can be taken away, disposed of and recycled where possible.

Additional Delivery Options - (subject to availability)

Service Cost
Furniture delivery (Norfolk & North Suffolk) Free
Furniture delivery (Outside Norfolk or North Suffolk)Timed 2 hour delivery slot (07.00 - 17.00) customer specified day Mon-Sat£79.00
Storage charge(I.E. Delivery is delayed beyond 3 weeks at the customer's request).  Up to a maximum of 3 months.£10 per week
Split delivery charge(I.E. Items are delivered separately at the customer's request).£19.95

For any delivery requirements not covered above, contact our Distribution Centre on (01603) 877432 or via BESSEMER.ROAD@JARROLD.CO.UK for a quote.

If more convenient for our customers, collection of items by customers from our Distribution Centre can normally be arranged on request.


Other Information


Online delivery charges are incurred per order and not per item. We will only charge you postage once. Most orders require a signature on delivery as parcels are sent insured and delivery is normally between 8am and 6pm.


If your item is sent via courier we can provide a consignment number to track your order.  Please email online@Jarrold.co.uk and quote your order number.


Orders can only be sent to one designated delivery address which can be different to your billing address. For large orders with multiple delivery destinations such as corporate orders for our Hamper service please contact us for prices.


In the event that we cannot deliver your order or a part of your order, we will endeavor to inform you within three working days via email. If Royal Mail or our courier attempt delivery and there is no-one available to sign for the parcel, a card will be left which will include details regarding what to do next.


Delivery is normally attempted once by Royal Mail and twice by courier on consecutive working days. It is likely that the package is then sent to your nearest post office for you to collect.