Delivery Information
Online & Instore Orders
The most up to date delivery information can be viewed here:
https://www.jarrolds.co.uk/about-jarrold/terms-and-conditions/delivery-details
England, Wales & Southern Scotland | Delivery charges
Excluding furniture
| Service | Cost | Estimated delivery |
|---|---|---|
| Standard delivery - Orders under £50 | £4.50 | Usually within 3-5 working days |
| Standard delivery - Orders over £50 | FREE | Usually within 3-5 working days |
| Express Delivery (Upgrade to APC Express) | £5.95 | Usually within 1-2 working days |
| Nominated day, Saturday delivery* | £6.95 | On orders placed before 14:00 (Mon-Fri) |
| Click & Collect | FREE | Usually within 1-2 working days |
| Furniture | See below | |
| Jarrolds Store Folk/Online Exclusive items | - | See product page for delivery cost and estimate |
Saturday and nominated day service available on orders place before 14:00, Mon-Fri, stock permitting. Geographical restrictions apply - Service not available on postcodes listed under Scottish Highlands, Islands & Northern Ireland. Service cost will not be refunded if delivery is attempted and no-one is present to receive the order.
Scottish Highlands & Other Islands | Delivery charges
Excluding furniture
| Service | Cost | Estimated delivery |
|---|---|---|
| All orders | £5.00 | Usually within 3-5 working days |
| Nominated day, Saturday/Sunday delivery* | N/A | Unavailable to these postcodes |
| Furniture | See below | |
| Jarrolds Store Folk/Online Exclusive items | - | See product page for delivery cost and estimate |
Includes Postcodes: AB30, AB33-38, AB42-45, AB53-56, DD8-9, IV21-28, IV40, IV52-54, PA34-40, PH30-41, PH49-50, KW1-14, PA80, HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3, IM, PO30-41, BFPO
Furniture
| Location | Postcodes | Self/Minor Assembly | Complex Assembly |
| Local | NR, PE36, PE31, PE37, IP25, IP24, IP26, IP27, IP28, IP31, IP22, CB8 | £39 | £139 |
| Other Locations | Postcodes not above | £79 | £299 |
No Service
We currently cannot offer delivery to the following postcodes online:
AB, DD, DG, PA, PH, HS, IV, KA, KW, LL, ZE, GY, JE, IM, PO (Isle of Wight)
You can also use our postcode calculator on the product page to find out postage charges for the item. If there is no postcode calculator, the item follows our standard delivery tariffs.
Please read our Furniture Terms & Conditions here before you order.
Northern Ireland & Channel Islands Orders
Sorry, at present we do not deliver to Northern Ireland & the Channel Islands.
Jarrolds Store Folk/Online Exclusive Delivery Charges
Please see the information box under the product name and price for delivery prices and times. Please note that all Store Folk items are fulfilled by a Third Part Seller on behalf of Jarrolds.
Other Information
Online delivery charges are incurred per order and not per item. We will only charge you postage once. Most orders require a signature on delivery as parcels are sent insured and delivery is normally between 8am and 6pm.
If your item is sent via courier we can provide a consignment number to track your order. Please email online@jarrolds.co.uk and quote your order number.
Orders can only be sent to one designated delivery address which can be different to your billing address. For large orders with multiple delivery destinations such as corporate orders for our Hamper service please contact us for prices.
In the event that we cannot deliver your order or a part of your order we will endeavour to inform you within three working days via email. If Royal Mail or our courier attempt delivery and there is no-one available to sign for the parcel a card will be left which will include details regarding what to do next.
Delivery is normally attempted once by Royal Mail and twice by courier on consecutive working days. It is likely that the package is then sent to your nearest post office for you to collect.