FAQ's around Covid 19 at Jarrold

What will my store experience be like once you re-open?
updated 12/04/21: You will notice some changes that we've made to keep you safe; Clear signage to encourage social distancing We have added more...
Mon, 12 Apr, 2021 at 10:59 AM
Will your loos be open?
April 12th 2021 UPDATE: As of April 12th 2021 all our Customer loos and changing areas will be open.
Sat, 10 Apr, 2021 at 2:54 PM
Customer & Colleague Safety
When our stores open we want our customers and colleagues to feel safe and comfortable.  That is why we are increasing our cleaning and sanitization through...
Sat, 10 Apr, 2021 at 2:54 PM
What can I expect at the till?
Cashless till services Contactless up to £45 Limited number of tillpoints Perspex partition screens between our colleagues and customers to help keep so...
Sat, 10 Apr, 2021 at 2:55 PM
What store services will be open?
UPDATED 12TH APRIL 2021: The following services remain closed; The Pantry The Exchange Chapters (for sit down services) Benji's Beauty servic...
Mon, 12 Apr, 2021 at 11:29 AM
Which of your stores will be open?
We plan to open the following stores from Monday 12th April 2021 The Department Store Jarrold Sport Jarrold Stationers The Granary Jarrold Cromer ...
Sat, 10 Apr, 2021 at 2:57 PM
What will your opening hours be: reopening 12/04/2021
The Department Store, Jarrold Sport, The Granary, Jarrold Stationers, Jarrold Cromer;  Jarrold Department Store: Monday-Saturday 9.30am-4.30pm Sun...
Sat, 10 Apr, 2021 at 2:15 PM
Can I still purchase from your website?
APRIL 12 2021 UPDATE: Our website is operating and you will find a wide range of our products available. For some local postcodes we can deliver you...
Mon, 12 Apr, 2021 at 11:00 AM
I have an item/s I want to return, what do I do?
We are extending our returns policy to 28 days after we re-open. Your refund will be processed in accordance with our standard returns policy.
Fri, 29 May, 2020 at 12:52 PM
Furniture Orders
I placed an order before the stores closed, but I have not heard anything more regarding delivery. Our Warehouse contacted all customers’ who had an order ...
Fri, 29 May, 2020 at 12:47 PM